scatterph Privacy Policy for Philippine Players

1. Introduction

scatterph operates an online gaming and sports betting platform for players based in the Philippines. When you register for an account, make a deposit, place a bet, or use any feature on the platform, you entrust us with personal information. We take that responsibility seriously.

This Privacy Policy explains what personal data we collect from you, why we collect it, how we use and store it, who we may share it with, and what rights you have as a player. This policy should be read together with our Terms and Conditions and our Responsible Gaming Policy.

If you have questions about how scatterph handles your personal data, you can contact us at any time through the details in Section 12 of this policy.

2. Information We Collect

scatterph collects personal information at different points during your use of the platform. The categories of data we collect include:

Registration Data

When you create an account on scatterph, we collect your full name, mobile number, date of birth, and the login credentials you set up during registration. This information is required to create and manage your account.

KYC and Identity Verification Data

To verify your identity and age, scatterph collects copies of government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, Voter's ID, or driver's licence), proof of address, and proof of payment method. This is required before withdrawals are processed.

Transaction and Financial Data

We retain records of all deposits, withdrawals, bets, and game activity associated with your account. This includes transaction amounts in Philippine Peso, timestamps, payment method references (such as GCash or Maya transaction IDs), and account balance history.

Platform Usage Data

scatterph automatically collects technical data when you access the platform, including your IP address, device type, browser, operating system, pages visited, session duration, and clickstream data. This helps us maintain platform performance and security.

Communications Data

If you contact scatterph support by email, we retain a record of that correspondence, including your name, contact details, and the content of your messages, to help resolve queries and improve our service.

3. How We Use Your Data

scatterph uses your personal information only for the purposes outlined in this policy. We do not use your data for purposes that are incompatible with why it was collected. Specifically, we use your data to:

• Create, maintain, and manage your registered account on scatterph
• Verify your identity and age as part of the KYC process
• Process deposits and withdrawals in Philippine Peso via your chosen payment method
• Provide access to sports betting, the Game Lobby, and all platform features
• Detect and prevent fraud, account abuse, money laundering, and other prohibited activity
• Send you platform notifications related to your account, transactions, and promotions you have opted into
• Analyse platform usage to improve performance, fix issues, and develop new features
• Comply with applicable laws and respond to lawful requests from relevant authorities
• Enforce our Terms and Conditions and protect the rights of other players

scatterph does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

scatterph processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to provide you with the services you signed up for, including account management, deposits, and wagering.
• Legal obligation: Certain processing — particularly KYC, age verification, and financial record-keeping — is required to comply with applicable laws and regulatory obligations.
• Legitimate interests: scatterph processes technical and usage data to maintain platform security, detect fraud, and improve the player experience, where these interests are not overridden by your privacy rights.
• Consent: Where we send you promotional communications beyond transactional notifications, we do so only where you have opted in. You may withdraw consent at any time by contacting support.

5. Sharing Your Information

scatterph does not share your personal data with third parties except in the following circumstances:

Payment Providers

To process deposits and withdrawals, scatterph shares the minimum necessary transaction information with Philippine payment providers including GCash, Maya, and local banking partners. These providers process your data under their own privacy policies and are bound by applicable financial data protection obligations.

KYC and Verification Partners

scatterph uses third-party identity verification services to support the KYC process. These partners receive the documents and data required to complete verification and are contractually bound to handle your information securely and only for verification purposes.

Technology and Infrastructure Providers

scatterph uses cloud hosting, analytics, and platform technology providers to operate the service. These providers may process data on our behalf as data processors and are bound by data processing agreements that restrict how they may use your information.

Legal and Regulatory Obligations

scatterph may disclose your personal data to law enforcement agencies, regulators, or government authorities in the Philippines where required to do so by law, court order, or to protect the rights and safety of other players or the public.

6. Data Retention

scatterph retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, financial, and audit obligations. Specific retention periods are guided by the following principles:

• Account registration and KYC data is retained for the duration of your account and for a minimum period after closure as required by applicable law.
• Transaction and financial records are retained for a minimum period in line with Philippine financial record-keeping requirements.
• Technical and usage logs are retained for a shorter period sufficient for security monitoring and fraud detection purposes.
• Support correspondence is retained for a reasonable period to maintain service continuity and resolve recurring issues.

When data is no longer required and retention obligations are met, scatterph securely deletes or anonymises it so that it can no longer be linked back to you.

7. Data Security

scatterph implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the scatterph platform
• OTP (one-time password) verification for sensitive account actions including login and withdrawals
• Access controls that limit which staff can view or process personal data, based on role and necessity
• Regular security reviews and monitoring of platform systems for unusual or suspicious activity
• Secure storage of KYC documents with restricted access limited to the verification process

While scatterph takes data security seriously, no online platform can guarantee absolute security. You also play a role in protecting your account — keep your password confidential, do not share your login credentials, and contact support immediately if you suspect unauthorised access to your scatterph account.

8. Cookies Policy

scatterph uses cookies and similar tracking technologies when you access the platform through a browser. Cookies are small data files stored on your device that help the platform function correctly and remember your preferences between sessions.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect against fraudulent access. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences such as language settings and display options, so you do not have to reset them each time you visit.
• Analytics cookies: Used to collect anonymised information about how players use the platform, including which pages are visited most and where users encounter issues. This data helps us improve the platform experience.

Managing Cookies

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in or use certain features on scatterph. Analytics and functional cookies can generally be disabled without affecting core platform access.

9. Your Rights

As a registered player on scatterph, you have the following rights over your personal data:

• Right of access: You may request a copy of the personal data scatterph holds about you at any time.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you may request that we limit how we process your data while a complaint or correction request is being resolved.
• Right to object: You may object to processing based on legitimate interests, including processing for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact scatterph support at [email protected] with your registered details and a description of your request. We will respond within a reasonable period. Some requests may be subject to identity verification before we can act on them.

Please note that certain rights are limited where data must be retained to comply with legal obligations, such as financial record-keeping requirements or anti-money laundering laws applicable in the Philippines.

10. Minors and Age Policy

scatterph is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. Age is verified as part of the KYC process before withdrawal eligibility is activated.

If we become aware that personal data has been collected from a person under the age of 21, we will take steps to close the account, delete the associated data, and return any real-money deposits to the source payment method in line with our Terms and Conditions.

If you believe a minor has registered on scatterph, please contact us immediately at [email protected] so we can investigate and take appropriate action promptly.

11. Changes to This Policy

scatterph may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements in how we protect your data. When material changes are made, we will notify registered players via a platform notification or by email to the registered address on their account.

The updated policy will be published on this page with a revised effective date. Your continued use of scatterph after any update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is handled.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the scatterph support team.

For questions about your account, deposits, or platform features, you can also visit the FAQ page. For information about responsible gaming tools and self-exclusion, visit the Responsible Gaming page.